The Budget Billing Program is a free service available to all residential customers. Then, you may set up your online profile so you can manage your account on the web.   | What holidays are observed by the Company? New! What information do I need to start an account? The unexpected can happen to any of us, and we all need help sometimes. FAQ on this page. To add or remove an account from your MyUnitil profile. Our Customer Service is 100% USA-Based and Always Free. Use only authorized payment agents to facilitate timely payment posting! Most customers are not affected by this situation, however. If you fall behind on your account, our customer service team may be able to create a manageable plan that will aid in bringing your account current. This supply portion of your bill is only one portion of the overall rate that utility customers pay. If you pay your current bill on time over a period a months, Unitil will eliminate a past due balance of up to $300. For Information on enabling cookies on your browser please click here. Why can't I see it? | Here you'll find links to the latest news, public service announcements and outage updates for our customers, as well as general information on seasonal storm preparation, power restoration and being prepared for extended outages. For additional face to face assistance in creating an account (if available), visit the location nearest you:   Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. How do I cancel my enrollment in the Budget Billing program? Phone Payments With a quick, toll-free phone call, you can pay your bill using your credit card (Visa or Mastercard only) or by check using our automated call answering system. Lucas Tree blamed Unitil and Unitil finger points Lucas Tree. Prior to our changing your payment amount, we will include a note on your bill to make you aware of the new amount, which will appear on your next bill. Unitil Salaries. Welcome to the automated bill payment system, secured and operated by PayDQ for UniTel/Bluestreak.You may view and pay your bill using electronic check, or a VISA, MasterCard, Discover or American Express credit card. Please enter your user name. IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION. The decision to change your payment amount is based on several factors. HAMPTON, N.H., Jan. 27, 2021 (GLOBE NEWSWIRE) -- Unitil Corporation (NYSE:UTL) (www.unitil.com) today announced that its Board of Directors raised the quarterly dividend on the Company’s common stock to $0.38 per share, increasing the effective annualized dividend rate by $0.02 to $1.52 per share. To skip this step in the future, you must enable cookies. If you fall behind on your account, our customer service team may be able to create a manageable plan that will aid in bringing your account current. We've detected that your browser is set to refuse cookies. If you have received a termination notice, call us immediately at 1-888-301-7700. They took down small 3 foot high saplings when they were suppose to not cut any trees down at all. The unexpected can happen to any of us, and we all need help sometimes. In the event of a … You will need to provide us with a handful of information to start service at a new location: To mail in a payment, please address it to: Simply call Unitil (Seacoast Electric)'s customer service: (800) 582-7276 and provide the following: Your exact address (including your street address, unit number, city/town, and zip code) Your full name and contact information (phone number, email, address) The date you require service (in other words, the date you move in) We also have dedicated resources and information for municipal contacts in the communities we serve here. If you are calling on the date of termination, we cannot guarantee your service will not be shut off. Why does my budget billing monthly payment amount sometimes change? Our experienced, knowledgeable, friendly customer service representatives are ready to take your call during our normal business hours, 7:00 AM to 7:00 PM Monday through Friday. Watch the video below to learn more about what goes into the total cost of your monthly energy bill.   Click HERE for a list of NH Installation Contractors. |, Privacy Policy | Terms of Use | Contact | Site Map, Fitchburg Gas and Electric Light Company (FG&E), Natural Gas Programs, Rebates & Assistance, Natural Gas Programs, Rebates & Assistance for Businesses, To find the nearest location to make a payment, please use Western Union's location finder. The cost on your utility bill changes every month and much of it is determined before you even turn the power on. 1-866-900-4460. Box 981077 Salary. You can call Checkfree's support team toll-free at 800-564-9184. All of Unitil’s Massachusetts residential, commercial and industrial natural gas customers may choose the company that supplies their natural gas – a right often referred to as customer choice. Please be aware that some locations may require a bill in order to make a payment or process a security deposit. Protection and Control Engineer salaries - 1 salaries reported. Job Title. We do not offer the installation or direct sale of appliances such as heating systems or cooking equipment, but we do offer rental conversion burners and rental water heaters. $92,648 / yr. Systems Analyst salaries - 1 salaries reported. We strive to make our website's content accessible and user-friendly in a broad range of web browsers. 1-866-900-4460. 1-866-900-4115 Sign Up For An Account Creating an account is fast and easy. However, some customers have used bill payment services that do not have any arrangements with us to process payments. Please be aware that some locations may require a bill in order to make a payment or process a security deposit. If payment is not received by the due date of your current bill, a late payment charge will be added to your account. We strive to make our website's content accessible and user-friendly in a broad range of web browsers. Learn more about the program. IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION. Contact us at (888) 301-7770. Signing up for an account is fast and easy. No waiting required! If you are unable to pay your bill in full, call us at 1-888-301-7700 to receive this protection and to arrange a payment plan. ← to unitil.com Please sign in to your account Log in to view your bill, make a payment, track your energy usage, make a service request and set your communication preferences . We'll use this information to look up your secret question. If you wish to speak to a representative to pay by credit card, a $2.75 handling fee per transaction will apply. Average Waiting time: 7 minutes. To report a gas emergency, please call For Information on enabling cookies on your browser please click here. We've detected that your browser is set to refuse cookies. Concluded Procurements. Our offices are closed for business on the following days: If you have a credit balance, the amount due summary line will show a zero balance. Unitil is committed to the construction, operation, and maintenance of high-quality, reliable, and safe gas and electric distribution systems and to the provision of convenient and responsive service to all its customers. How do I add or remove accounts on my e-bill? Unitil Declares Common Stock Dividend. If you're a new user, you'll be asked to provide some basic information, including your new Unitil account number, the last four digits of your social security number or Tax ID, and to define a username and a password for your new profile. $62,485 / yr. Business Development Associate salaries - 1 salaries reported. The unexpected can happen to any of us, and we all need help sometimes. To add or remove an account from your MyUnitil profile, log in to our secure website and navigate to the My Accounts or Account Summary page. Here are some tools to help find the energy solution that works best for your needs. Click "Add Utility Account" to look up other Unitil accounts associated with your customer ID. Be sure the contractor is licensed and insured before any work is performed. Pay Online or by Phone - We accept payments by credit/debit card or electronic check on our secure website, or via our automated telephone system by calling 1-888-301-7700. Join ConnectedSolutions from Unitil and earn up to $45 per thermostat!  follow us: Energy saving tips show you how simple it is to reduce your home's energy use by making small changes to your daily routines. The payment date is automatically populated to match the due date and the amount on your bill. With a quick, toll-free phone call, you can also pay your bill using your credit card (Visa or Mastercard only) or by check using our automated call answering system. Click here to learn how to read your dial meter. Be sure the contractor is licensed and insured before any work is performed. Fortunately, starting up service with Unitil is pretty straightforward. With a quick, toll-free phone call, you can also pay your bill using your credit card (Visa or Mastercard only) or by check using our automated call answering system. Learn more... We're here to help guide you through the energy efficiency process by providing energy-saving solutions and rebates for qualified weatherization measures, appliances, and equipment. At MyUnitil, you can take control of your energy usage and even manage when and how you pay your bills. New England electric and gas company Unitil won't be satisfied until it makes all its customers happy. These adjustments are made to your payment amount to prevent you from having a large amount due or credit balance at the end of the program year. Unitil Customer Support. Phone: (888) 301-7700. We also offer a one-time payment feature through our secure website if you do not have a MyUnitil account. Click "Add Utility Account" to look up other Unitil accounts associated with your customer ID. We've centralized all of our outage information in a section on our site called the Outage Center. This site will direct you to RFP and RFQ information for periodic Energy Efficiency, Distributed Generation, and Time of Use Programs' contractor open solicitations conducted by Unitil Service Corp.'s affiliates in MA, ME, and NH. Our Questions & Comments form makes the process convenient. Your bill can be paid by selecting the "Pay" button. |, Privacy Policy | Terms of Use | Contact | Site Map, Fitchburg Gas and Electric Light Company (FG&E), Natural Gas Programs, Rebates & Assistance, Natural Gas Programs, Rebates & Assistance for Businesses, click here to see User Configuration Modal block content. What are your office hours and toll-free customer service numbers? You may receive one more paper bill after you have enrolled in the program. Our automated services are available 24 hours a day, 7 days a week. HAMPTON, N.H., April 28, 2021 (GLOBE NEWSWIRE) -- Unitil Corporation (NYSE:UTL) (www.unitil.com) today announced that its Board of Directors declared the regular quarterly dividend on the Company’s common stock of $0.38 per share, payable May 28, 2021, to shareholders of record on May 14, 2021. To find the nearest location to make a payment, please use Western Union's location finder HERE. | How do I add an account to my profile? Boston, MA 02298-1010. Although Unitil does not specifically endorse any local contractors, we have provided a list to help youin your search. Contact us at 1-888-301-7770. P.O. Why is there a difference between billed demand and metered demand? This, combined with higher seasonal supply rates, can lead to higher bills during the coldest months of the year. The second, less likely reason for the difference between the two values could be attributed to a customer’s substantial load variations throughout the year. Both companies are horrible! Unitil/Fitchburg Gas & Electric Light Reviews ( 5) I am aware that Unitil holds a legal monopoly in Fitchburg, MA so I am sure this will not really be able to effect anyone's choice in service, however, I felt it would be wrong of me to not post this complaint.  follow us: If you wish to speak to a representative to pay by credit card, a $2.75 handling fee per transaction will apply. Where can I find the latest outage and restoration information? 1-866-542-3547 (If you choose to skip, you will continue to view the site with New Hampshire, Residential settings.).   Your account must be current with no overdue balance. First, the customer receives their services through a primary metered service, providing your facility with a higher voltage (typically 13.8 kV or 34.5 Kv).   Forgot Password. The late payment charge for gas service is 1%. 4 reviews of Unitil Energy Systems-Capital "Unitil hired Lucas Tree Service to cut trees near power lines. | Contact UniTel Voice by Phone, Email or Live Chat to Speak to Our Sales or Support Team. For instance, our NH G-1 (Large General Service Rate) customers could fall under our ratchet demand clause for large services, where customers are charged 80% of their highest demand over the last 13 months to compensate for additional resources required to serve those loads. Log in to your online profile at http://myaccount.unitil.com. You can learn about important energy saving tips to "tune-up" your home, apartment, or small business.   This site is designed to provide individualized information based on your location and service type. To skip this step in the future, you must enable cookies. You may use your existing username if you previously had a MyUnitil profile and will be asked to reset your password. Pay Online or by Phone ... Late Charges: Your payment is credited to your account on the date Unitil receives the payment. Make a payment by phone. Also today, the Board declared the first quarter … Many of our customers pay their bill directly to us or use a payment agent that we've authorized to collect customer payments. 1-866-900-4115 This site will direct you to RFP information, including documents and data, for periodic Default Service and Transition Service wholesale supply solicitations conducted by the following Unitil distribution companies: Fitchburg Gas and Electric Light Company (FG&E) Current Procurement. Neighbor Helping Neighbor (NHN) is a non-profit, 501(c)(3) charitable corporation created in 1986 to help utility customers who experience some sort of emergency or financial hardship but are unable to qualify for other government-funded energy assistance programs. They are emailed to the email address associated with your Unitil account. Pursuant to filings in FERC Docket No. Convenience Fees and Online Bill Payer Information Customers can also call 800 7 CALL UI (800.722.5584) and use our interactive voice response (IVR) system to make a payment. | | To report a gas emergency, please call Using your MyUnitil account, visit "My Energy Usage" and use the interactive graph to view and compare energy usage from past months and even the previous year. While we try to limit the number of adjustments, your payment amount may change when: You may cancel your budget plan on our secure website by submitting a request on our "Questions & Comments" form, or contact our Customer Service Team at 1-888-301-7700. Digital and odometer displays are the most straightforward to read because they present your energy usage directly; dial meters can be a little more difficult. Phone Numbers. IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE APPROPRIATE EMERGENCY NUMBER BELOW FROM A SAFE LOCATION. Unitil Corporation. To report a power outage by phone and for all other customer inquiries, please call 1-888-301-7700. | Hours: Mon - Fri 7:00 AM - 7:00 PM. Our legacy e-bill program is offered through our partner, Checkfree. This supply portion of your bill is only one portion of the overall rate that utility customers pay. Whether you heat with electricity, natural gas or another alternative, we all use more energy in the winter months to heat our homes and businesses.   1-866-542-3547 Dallas, TX 75266-0420. (If you choose to skip, you will continue to view the site with New Hampshire, Residential settings.).   The company serves about 100,900 electric customers and 70,800 natural gas customers. Fitchburg residents $96.76, compared to the $79.44 that Leominster residents will. Customers are encouraged to manage their bill delivery and other communication preferences on our secure website. 603-772-0775 (Contact) (888) 301-7700 (Support) You may call our automated system to report a power outage, service emergency or to make a payment … Earn up to $25* from Unitil after successfully enrolling your qualifying thermostat in the ConnectedSolutions program, and up to $20* for participating in peak energy events at the end of each summer. If the account you are looking for is not listed please fill out our Questions & Comments form and our Customer Service team will assist you. The late payment charge for residential electric service is 1%. What if I forget my e-bill password information? No waiting required! The late payment charge for gas service is 1%. Unitil electric customers in New Hampshire have the option to take supply service from Unitil or purchase their electricity from competitive suppliers. ER97-2462-000, any discounted transmission service provided by Unitil to affiliates and others are to be immediately posted on the Unitil Corporation website. If you wish to revert to a paper bill, please update your communication preferences on our secure website or contact our Customer Service team. IF YOU SUSPECT A GAS LEAK, LEAVE THE AREA IMMEDIATELY AND CALL UNITIL AT THE NUMBER BELOW FROM A SAFE LOCATION. On the main profile page, click the “Manage” button to the right to view the accounts you have associated with your profile. Income must fall between 60 and 80 percent of the state's median income levels. Unitil Service Corp. Due to the reduction of equipment required to provide this service, we extend a discount. Does Unitil install appliances like heating systems, boilers and gas cooking equipment? Call Unitil (Seacoast Electric) customer service at (800) 582-7276 to report a power outage, electricity-related emergency, or you witness a dangerous situation involving power lines (a tree branch too close to a electric line). After that, you'll receive email or text notifications to the information associated with your account when your next bill is ready to view. 888-834-7780. There are areas to add or group your accounts here. $26 / hr. This site is designed to provide individualized information based on your location and service type. We will be glad to help. Unitil Corporation is a public utility holding company with operations in Maine, New Hampshire and Massachusetts. Energy efficient improvements can yield long-term cost savings and increase the value of your home. To protect yourself and your utility service, be sure to follow these steps: Pay Online or by Phone - We accept payments by credit/debit card or electronic check on our secure website. For a list of our Customer Service phone numbers, click HERE. Unitil does not specifically endorse any local contractors. Together, Unitil’s operating utilities serve approximately 106,100 electric customers and 83,900 natural gas customers. To report a power outage by phone and for all other customer inquiries, please call 1-888-301-7700. Your meter could be one of several models we use in our service areas. The Unitil Arrearage Management Program can help low income customers with managing their overdue gas and/or electric bills by eliminating past due balances on their account. For a list of our Customer Service phone numbers, click. -- Credit Card Payment - Unitil takes Visa(R) or MasterCard (R)over the phone … Check your local yellow pages for a list and be sure the contractor is licensed and insured before any work is perfomed. The table below lists the observed Company holidays this year. ©2021 Unitil Corporation - All Rights Reserved - 6 Liberty Lane West, Hampton, NH 03842-1720   I don't see all of my accounts here. Customer Service Number. | Although Unitil does not specifically endorse any local contractors, we have provided a list to help youin your search. They spent weeks on our road which is only about 1/3 of a mile. Get a Local or Toll Free Number & Run Your Business Using Cell Phones. Generally, your budget billing monthly payment amount will change once or twice within the year. Debit Card by Phone - Unitil accepts debit cards with the Visa® or MasterCard® logo for quick and easy payment by telephone. If payment is not received by the due date of your current bill, a late payment charge will be added to your account. Click HERE for a list of ME Installation Contractors. You can also check your local yellow pages for a list. If you have not yet set up service, you will need to do so first in order to receive your Unitil account number. This has been very helpful for municipal customers that typically manage many accounts at various locations because it consolidates all of your accounts into one sheet for review.   If you've signed up for new service recently, you will need to wait one billing cycle for your account information to be available online. Log in to MyUnitil to view your energy usage history. Make a Payment with UINET EZ-Pay The Massachusetts Good Neighbor Energy Fund is available to any Massachusetts resident who, because of temporary financial difficulty, cannot meet a month's energy expense and is not eligible for state or federal energy assistance. Distributed Energy Resources Contractor Solicitation Pages. The total amount billed will be payable by the due date reflected on your bill. Call toll-free: 1-888-301-7700. Unitil overcharges ridiculously for electricity in Fitchburg. Our residential customers can enjoy the convenience of fixed monthly payments throughout the year with our Budget Billing Program. If you are an existing customer, please call us toll-free and we'll assist you: 1-888-301-7700. We now offer email and text notifications for various types of account notifications. Visuallizing energy usage helps to comprehend how weather and other events affect energy consumption and will give you a better idea of when to be more cautious about your usage. The exact amount of the credit can be found by looking at the bill detail. For more information about our people, technologies, and community involvement please visit www.unitil.com. As of April 30, 2021 no discounted transmission services have been provided to affiliates or others. If you experience a gas emergency, please call us at 1-866-933-38201-866-900-44601-866-542-3547. | Simply call Unitil's customer service: 888-301-7700 and provide the following: Your exact address (including your street address, unit number, city/town, and zip code) Your full name and contact information (phone number, email, address) The late payment charge for commercial electric service is 1.5%. I've logged in to my online account but cannot access my billing or usage data. Contact us at 1-888-301-7770. There are two primary reasons you would see differences in these values. Unitil Your energy, your way. Pay your Unitil bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Once you’ve added (or removed) your accounts on your profile, municipal customers are able to export this data set by clicking the “Spreadsheet Version” link at the bottom of the page. Federal requirements limit the maximum payment amount at $2,500 per transaction. You may enroll anytime provided your bill is current. Late Charges: Your payment is credited to your account on the date Unitil receives the payment. The payment date is automatically populated to match the due date and the amount on your bill. After we receive your cancellation request, your next billing statement will reflect the cancelled budget. ©2021 Unitil Corporation - All Rights Reserved - 6 Liberty Lane West, Hampton, NH 03842-1720   click here to see User Configuration Modal block content, rental conversion burners and rental water heaters, The price of electricity and/or natural gas changes, Warmer or colder temperatures mean you will use more or less energy to heat or cool your home, Your monthly usage has changed compared to prior usage history that was used for calculating your payment amount, You have purchased or replaced appliances, The property owner's information (if applicable), Your telephone number at the new location.   Will I still receive a paper bill if I enroll in e-billing? We will be glad to help.   Unitil electric customers in Massachusetts have the option to take supply service from Unitil or purchase their electricity from competitive suppliers. If you are having difficulty viewing the content on this website, please call the preceding Customer Service number for assistance. You can also check your local yellow pages for a list. Below you’ll find very best tactics to touch Unitil improve according to 36690 billpaymentonline customers. UniTel Voice is the Virtual Phone System Priced & Designed for Small Business Owners & Startups. At Unitil, we strive to provide our customers, partners, and local communities with superior customer service. Your meter could be one of several models we use in our service areas. Payment Plans. If you fall behind on your account, our customer service team may be able to create a manageable plan that will aid in bringing your account current. -- Mail-in Payment - Unitil provides a return envelope in every bill to make it easy to mail a payment. | Do I have to pay my e-bill if I have a credit balance? Sign up for different alerts and messages on the channel you use most, and build your preferences to fit your lifestyle. If you are having difficulty viewing the content on this website, please call the preceding Customer Service number for assistance.